Wife and I are old techie dinosaurs, but last April she bought a Virgin mobile. She registered it with 'My virgin media' under my account - no probs until last week I had my arm twisted to join her in the 21st century and bought a virgin monthly simcard to insert in a donated and unlocked handset.
However MVM won't allow me to add this fone to my account - says only PAYG fones can be added. So now I can't keep track of my mins/data usage. Rang 789 but guy there - though polite/friendly - wasn't much help, only telling me what I knew, and his only suggestion was open a new MVM account for 'my' mobile.
But if I do so in my name it's bound to recognise there's an account already operating under that name and refuse me; and if I do so in my wife's name, it will not recognise her as a Virgin customer, and likewise refuse to open a MVM account in her name.
Not an earth-shattering problem, I know, but it would be nice to keep track of my daily/monthly usage, so any answers/hints/clues from Forum members would be appreciated. Thank you!