Welcome to the forums
Sorry for any confusion caused on our part when it comes to activating the sim
There should be an activation number in your sim pack. If you're still having issues, give us a call on 789 or 0345 6000 789 and we'll get on the case.
Let me know how you get on.
Who's who? Find out more about our community members. Good folk to know
Have you managed to get your sim up and running?
Please let me know if there's anything I can do for you