Although Sony released Marshmallow to a number of models some time ago and claims to have done so for the M4 & M5 we, the poor relations of the mobile world (Virgin Mobile customers), are still waiting.
Any ideas as to when we can expect the upgrade? After all, it was one of the selling points of the phone.
Virgin may be working on the update, if Sony have given them the stock version, but you and I would not be informed, it would just be made available, most but not all would receive a prompt to update, the rest need to search on the phone, I assume you have done that?
I am sorry to hear that you are yet to receive a software update for your Sony.
We are always working hard at Virgin to roll out as many of the software updates as possible. I would love to give you a specific date as to when it will be released but at present we do not have the information available.
Please keep an eye on the [News Board] for any further updates going forward.