Menu
Reply
  • 2
  • 0
  • 0
Mr_Joe
Joining in
223 Views
Message 1 of 2
Flag for a moderator

Wrong tablet in free tablet offer.

I recently upgraded my mobile to The Sony Xperia M4 Aqua, with the free Archos 70 Platinum tablet deal, listed here: http://store.virginmedia.com/virgin-media-mobile/pay-monthly-phones/xperia-m4-aqua-black/sony-xperia...

I received my phone, but the tablet I received was an Alcatel Onetouch Pixi 3. At first I wasn't fussed, I figured they'd be similar, but after using the tablet the performance isn't great, and looking up the specs they are fairly inferior to the tablet I though I would be receiving. Smiley Sad

I've had a look on the sales page and there's no reference to a different tablet being sent, only that the deal was available while stocks last. I feel a bit conned to be honest, if they had none of the original tablets left they could have said so on the sales page, and I would've taken it into account when choosing my phone.

Has anyone else had this issue? Is there any chance they will send me the tablet I thought I would receive if I complain?

Tags (1)
0 Kudos

Helpful Answers
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
332 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Wrong tablet in free tablet offer.

Hi Mr_Joe,

I'm afraid I have no answers but you are not alone in this.

I remember reading this post the other day: Wrong Tablet (thinking of leaving)

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


All Replies
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
333 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Wrong tablet in free tablet offer.

Hi Mr_Joe,

I'm afraid I have no answers but you are not alone in this.

I remember reading this post the other day: Wrong Tablet (thinking of leaving)

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.