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emmarg
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Will I be charged 30 days from notice or PAC code use?

I just gave Virgin my 30 days notice (22 Feb), got my PAC code and they have said my last day will be 22 March. However Carphone Warehouse have told me that I will be charged 30 days from using the PAC code so I should take out my new tariff now as opposed to 3-4 weeks time.  What is correct? 30 days from notice or 30 days from PAC?

I am trying to avoid being double charged as don't need my new tariff until I'm coming to the end of this one. Thanks

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Superuser
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Re: Will I be charged 30 days from notice or PAC code use?

You need to use your PAC on 21 or 22 March. That leaves you an extra day or two to deal with any problems that arise.

Ideally, CW should be able to take your PAC at the same time they take your order, however I can't vouch for their efficacy.

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