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Bobjon
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Message 1 of 10
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Will 4g ever come to virgin mobile if not im leaving

its getting a bit stupid now, lies after lies with virgin. im a loayal customer i don't see why you guys dont offer 4g? are you even considering it?

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IvorBiggone
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Message 2 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

i keep asking also but all i get is BS
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HughJarsse
Well-informed
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Message 3 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Hey, come on guys, 

VM can't even provide reliable 3G, so there's NO chance of ever getting 4G...

I have 2 phones, my own and a work phone. My phone on VM, works on Orange (part of EE)

My phone is H+ signal, my work phone is 3G.

My WORK phone has a stronger signal than my own phone,

My WORK phone loads a mobile internet page 1/3 FASTER (on 3G) than my own phone (which is SUPPOSED to be on a better band H+)

VM say that EE do not throttle or reduce signal to VM customers, but can't say why  I have this problem

This is not just when I am at work, it is wherever I am, poor VM signal!!

 

So 4g?? NO WAY JOSE!!!!

 

Best 4G at the mo is on '3'  son has it, signal is 5* speed 5* makes my H+ look sick, (works out cheaper as well) thinking of moving over to  them if this persists and VM don't sort it out

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IvorBiggone
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Message 4 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

im due upgrade next month..guess what.. im going to 3
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Forum Team (Retired) Mat_H
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Message 5 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Hi all,

 

I can understand your frustration of no 4G at this time. I'm afraid I've got no news on 4G currently.

 

We'd be really sad to lose you as customers. If there's anything that I can do to keep you on board, please let me know.

 

Thanks,

Mat


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HughJarsse
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Message 6 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Is VM now the only mobile operator NOT offering 4G 

 

Think the reply from Mat, just about sums up VM in general,

 

Can't be bothered, not interested, don't want to know....Smiley Sad

 

Yet the reply included ' If there's anything that I can do to keep you on board, please let me know'.

 

How about 4G then Mat..Smiley LOL

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Paulpebbles
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Message 7 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Mat, it's great to see you actually respond to these queries
How about responding on the current largest query on the forum with over 50 comments
Shouldn't be difficult to spot...
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Forum Team (Retired) Mat_H
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Message 8 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Hi PaulPebbles,

 

Thanks for posting Smiley Happy

 

Please keep specific thread issues to the thread in question as we want to keep all threads on topic.

 

Thanks,

 

Mat


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Paulpebbles
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Message 9 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

To be fair mat until I cross posted the thread had been running for days with no response, so in effect my comment served it's purpose.
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Forum Team (Retired) Mat_H
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Message 10 of 10
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Re: Will 4g ever come to virgin mobile if not im leaving

Hi Paulpebbles,

 

Thanks for your reply Smiley Happy

 

We work on the posts in the order they come in to help our customers.

 

I can assure you that the post would of been responded to today regardless.


Thanks,

Mat


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