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rpinks
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Why is mobile coverage in the lake district so poor

Why can't I get a mobile signal in Kingsmeaburn CA10 3BT

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Re: Why is mobile coverage in the lake district so poor

Hi rpinks,

 

Welcome to the forumSmiley Happy thanks for your post.

 

Sorry to hear you're experiencing coverage issues in the lake district.

 

I've had a check over your coverage using the postcode and it appears we have had some issues over the last week or so in the postcode you provided. Work has also been carried out over the last few days on some of the masts in your area.

 

I would recommend we monitor the signal over the next few days. Should these problems continue please don't hesitate to get back to me.

 

Alternatively you can give our mobile team a call on 789 or 0345 6000 789 so we can take a look at this for you.

 

Speak soon.

 

Take care

 

Stephen_B
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rpinks
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Re: Why is mobile coverage in the lake district so poor

Still no phone coverage here in the lakes I have read yuck email I would have phoned you but no signal

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dazm33
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Re: Why is mobile coverage in the lake district so poor

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Re: Why is mobile coverage in the lake district so poor

Hi rpinks,

 

Thanks for getting back to meSmiley Happy

 

Sorry to hear you're still experiencing issues with signal.

 

There is currently a fault with one of the masts closest to you which is possibly causing your issue. This would cause congestion on the other masts in the area. There are no fix times at present but engineers are currently working on the mast.

 

We will need to see how the service performs once this has been resolved. 

 

Speak soon

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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