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Su123
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Why is 30 seconds the longest ring time before going to voicemail.

Can I extend to 60 seconds as 30 is not long enough to get my phone out my bag.

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Forum Team (Retired) Mat_H
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Re: Why is 30 seconds the longest ring time before going to voicemail.

Hi Su123,


Thanks for posting Smiley Happy

 

That's a good question! I'm afraid 30 seconds is the maximum ring time before the phone will divert to Voicemail. Sorry about that.


Let me know if you have any other questions.


Thanks,

Mat
 


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Su123
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Re: Why is 30 seconds the longest ring time before going to voicemail.

But WHY ? 

Who desided that should be the max?

I'm  sure if it was agreed across all Mobile networks to increase it to 45 or even60 seconds most people would be happy.

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Forum Team (Retired) Mat_H
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Re: Why is 30 seconds the longest ring time before going to voicemail.

Hi Su123,

 

That's decided by the network itself. I'm afraid we have no way of increasing this any further.

 

Perhaps we can figure out a compromise with regards to this? Do you not hear the phone ringing before it hangs up? Is this why you'd like an increased ring time?

 

Let me know as soon as you can.

 

Thanks,

Mat


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Su123
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Re: Why is 30 seconds the longest ring time before going to voicemail.

Yes I do hear it but when it's in my bag by the time I've opened it and taken the phone out it goes to voice mail befor I get to answer the phone.

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Forum Team (Retired) Mat_H
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Message 6 of 7
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Re: Why is 30 seconds the longest ring time before going to voicemail.

Sorry about that su123.


I'm afraid at this moment in time, there's no way to extend the rings past 30 seconds.


Let me know if you have any other questions.


Thanks,

Mat
 


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Superuser
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Message 7 of 7
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Re: Why is 30 seconds the longest ring time before going to voicemail.

most people would hang up before 60 seconds have passed. If you can;t get your phone out your bag maybe keep it in a pocket or somewhere you can get to it faster.

Or a bluetooth headset
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