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derek_thorpe
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Why can't SmartCall on my mobile use the headphones?

Why can't SmartCall on my iPhone mobile use the bluetooth headphones?

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Re: Why can't SmartCall on my mobile use the headphones?

Hi derek_thorpe,

 

Welcome to the community and thanks for posting. I'm very sorry to hear you're not able to use your Bluetooth® headphones whilst using SmartCall.

 

If I'm honest I've never come across this issue before. Could you please answer the following:-

 

What model iPhone do you have?

Are you able to use the headphones when making a regular calls?

 

Hope to hear from you soon.

 

Thanks


Rich
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derek_thorpe
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Re: Why can't SmartCall on my mobile use the headphones?

Hi Rich

 

I have the smaller iPhone 6 and yes they work on normal calls

 

Thanks

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Re: Why can't SmartCall on my mobile use the headphones?

Hi derek_thorpe,

 

Thanks for your reply.

 

As Rich_B mentioned this is something we've not come across before. 

 

I've sent this for investigation. As soon as I have an update I will let you know.

Speak soon.

 

Many thanks

 

Speak soon

Stephen_B
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