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jimliddy
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Where is my handset repair package

I've been waiting over a week now for the repair package (Phambulance!) for my handset to arrive. This will be the second time it's been in for the same fault. The first time it went in it took 24 hours for the repair pack to arrive and 48 hours for the handset to be returned "apparently" repaired. How much longer do I have to wait? how many more times must I ring to find out where it is? This is becoming very frustrating!! 

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Forum Team
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Re: Where is my handset repair package

Hi jimliddy

Welcome to the community Smiley Happy

I'm really sorry to hear of the delay to you receiving your repair pack.

I've dropped you a PM with some more information - please respond to the PM directly and we'll get you some help with this.

Many thanks

Mark Y
Forum Team

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