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Karenb2
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When will your system be repaired so I can receive a new phone?

Sent an iPhone in 23/3 ,still waiting for replacement,was told it would be sent out today,no phone,no help from tech team or customer services,and yet the direct debit has still been paid,dreadful service

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Forum Team (Retired) Mat_H
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Re: When will your system be repaired so I can receive a new phone?

Hi Karenb2,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having some issues with the repairs.

 

So we can chase this up for you, it would be best to give us another call on 789 or 0345 6000 789.  The technical team on the phone will be able to call to the reapir centre to ascertain what's happened.

 

Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: When will your system be repaired so I can receive a new phone?

Hi Karenb2,

 

How did you get on with this?

 

Let me know if ther's anything I can do to help.

 

Thanks,


Mat


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