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JBetts97
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When will I be able to upgrade my S5 to Lollipop Android?

Sorry to be impatient, but when will I be able to upgrade to Lollipop on my Samsung S5 (Virgin UK). Smiley Very Happy 

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Forum Team (Retired) Mat_H
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Hi JBetts97,

 

Welcome to the mobile forums Smiley Happy

 

At this moment in time, the Lollipop update has only rolled out to unlocked handsets. We'll be working as hard as we can to release this as soon as possible.

 

I'll be sure to update you when we have more news.


Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Hi JBetts97,

 

Welcome to the mobile forums Smiley Happy

 

At this moment in time, the Lollipop update has only rolled out to unlocked handsets. We'll be working as hard as we can to release this as soon as possible.

 

I'll be sure to update you when we have more news.


Thanks,


Mat


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JBetts97
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Thanks Mat. Many thanks for you answer. Looks like ill just have to wait. Appreciate the hard work Smiley Happy
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Re: When will I be able to upgrade my S5 to Lollipop Android?

No problem at all JBetts97 Smiley Happy

 

Thanks for the compliment!

 

Have a nice day.

 

Mat


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RogueNetan
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Re: When will I be able to upgrade my S5 to Lollipop Android?

I have an unlocked handset and still have not got the Lollipop update :-( 

 

How can I get this released to me if it should be here now?

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Re: When will I be able to upgrade my S5 to Lollipop Android?

Hi RogueNtan,

 

I wouldn't be too sure I'm afraid Smiley Sad

 

You can try and download the update by going into about phone and selecting software updates.


Let me know how you get on.


Thanks,


Mat


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bs1
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Your update comes from the manufacturer of the phone.

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RogueNetan
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Re: When will I be able to upgrade my S5 to Lollipop Android?

I called Samsung - they said that the update is with VM - apparently O2 have released it but it is not available on Kies either. I guess it needs another week or two!

 

Chers,

 

RN

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JBetts97
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Any word about when the uodate should be avalible?
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Re: When will I be able to upgrade my S5 to Lollipop Android?

Hi JBetts97

 

Thanks for your post.

 

There's no news just yet on this update, but rest assured we'll make it available to customers as soon as it's ready.

 

Many thanks

Mark Y
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