Sorry to be impatient, but when will I be able to upgrade to Lollipop on my Samsung S5 (Virgin UK).
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At this moment in time, the Lollipop update has only rolled out to unlocked handsets. We'll be working as hard as we can to release this as soon as possible.
I'll be sure to update you when we have more news.
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No problem at all JBetts97
Thanks for the compliment!
Have a nice day.
I have an unlocked handset and still have not got the Lollipop update :-(
How can I get this released to me if it should be here now?
I wouldn't be too sure I'm afraid
You can try and download the update by going into about phone and selecting software updates.
Let me know how you get on.
Your update comes from the manufacturer of the phone.
I called Samsung - they said that the update is with VM - apparently O2 have released it but it is not available on Kies either. I guess it needs another week or two!
Thanks for your post.
There's no news just yet on this update, but rest assured we'll make it available to customers as soon as it's ready.
Mark YForum Team
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