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djfoulis
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When i dial a no. the call immediatly goes to "call ended"

When i dial a no. the call immediatly goes to "call ended"

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Forum Team (Retired) Mat_H
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Re: When i dial a no. the call immediatly goes to "call ended"

Hi djfoulis,


Welcome to the forum Smiley Happy

 

I'm really sorry that you're having issues making calls on the phone. I want to get this fixed for you. Are you able to let me know what phone you're using so I can provide some diagnostics? Can you also let me know if the phone is new?

 

Let me know as soon as you can.


Thanks,

 

Mat
 


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Forum Team (Retired) Mat_H
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Re: When i dial a no. the call immediatly goes to "call ended"

Hi djfoulis,

 

Are you still having trouble making calls on the handset?

 

Please let me know if you need anything at all.

 

Thanks,


Mat


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djfoulis
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Re: When i dial a no. the call immediatly goes to "call ended"

Hi

 

One of the virgin agents suggested I remove the battery and SIM card for 30 mins then replace. This I did and all AOK

 

Thaks for you offer to help.

 

kind regards.

 

David F

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Re: When i dial a no. the call immediatly goes to "call ended"

Glad to hear this is working for you David Smiley Happy

 

Please let me know if you need anything at all.


Thanks,

Mat


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