I have a 30 day rolling sim only plan I tried for a phone but couldn't get one so they offered me this they said I can upgrade to a phone after so many months but can't remember how many sure it was 3 I've paid two bills on time by direct debit so far any one no
Sometime's we're unable to offer you a mobile phone contract as we don't have enough payment history. If you're a current customer, we can only upgrade you to a contract with a phone if we have 3 clear Direct Debit payments (i.e. 3 months).
I must be clear though (as alluded to by enlli) that we can't guarantee to be able to offer you the contract with a phone after the 3 months has passed - but it is more likely we'll be able to
Once you've made the 3 Direct Debit payments, just give us a call on 789 / 0345 600 0789 and we'll take a look for you.
Let us know how you get on.
Mark Y Forum Team
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