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Was my purchase fully completed?

Hello, earlier today I contacted the telesales at Virgin Media in order to purchase a new £8 per month tariff as I was not able to do this online due to some errors. I gave all my details and went through the order proceudre and was told that the SIM would arrive in 2-5 days however I was not sure if the order was finalized, and before I could ask, I was transferred to someone else who I could talk to about some promotional offers, I was given some information on the promotional offers and the worker then ended the call. I was wondering if anyone could help me find out if my order has been placed or not. I was not asked for an email or existing phone number so I have no way of being notified if my order has gone through or not. 

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Forum Team (Retired) Mat_H
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Re: Was my purchase fully completed?

Hi NimaJ,


Welcome to the forums Smiley Happy I'm really sorry that you've had some trouble with your order. So I can look into this for you, I've sent you a PM.

You can read this by clicking the purple envelope in the top right.




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