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Coully518
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Waiting for agreement email

I ordered a IPhone 7 on contract. Virgin said they will send me a email I need to sign my agreement within 48hrs. I still have no agreement email 3 days later!!

Has anyone else had this problem? I would have had my phone already if it was EE or Vodafone! Never mind waiting for a email.

What's going on Virgin?
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J0hn
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Re: Waiting for agreement email

It sounds like you need to call in and check if everything is ok

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Forum Team
Forum Team
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Re: Waiting for agreement email

Hi Coully518,
Thanks for your post on the Forum. I'm sorry that you haven't received confirmation of your iPhone 7 order. There has been a delay with the orders due to low stock and high demand. Have you received the confirmation now (along with the E-Signature)?
If you haven't, please give us a call on 0800 052 0238, so that our team can check this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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