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Donnabee
Joining in
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Voicemail

I have set up vm on my phone and gone through all the troubleshooting but when someone rings it never goes to vm how can I sort this?
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szaman81
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Re: Voicemail

I had a similar issue this is what i did to solve it

  • Logged into my online virgin account
  • Went to plan and devices tab
  • Scrolled down to the bottom
  • Went to manage my services
  • Scrolled down to voicemail
  • Turned voicemail off
  • Logged out.
  • After 30 minutes took the same steps but turn the voicemail on and logged out
  • After another 5 minutes from my mobile i dialed 222 and that setup my voicemail

This helped others on a different post

 

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