I have recently transfered by number to my new virgin sim and all works fine except voicemail. I am using a Nokia Lumia 630 but calls are not put through to the VM when Im busy, just busy tone.
When i go into settings the dirvert number is the original SIM number not my actual transfered number, also the number on the "My Number" is the old one too.
I have tried *#67# and comes back with a reply that forward busy calls are disabled for voice.....???
Any advice ?
Welcome to the forum and tanks for posting.
Sorry to hear you're having difficulties using voice mail after you have ported your number across to us.
Here is a link to our voice mail help page as it may need to be set up.
If you are still experiencing issues please give our mobile team a call on 789 or alternatively on 0345 6000 789 so we can take a look into this for you.
Hope this helps.
Let me know how it goes.
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