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Registered: ‎18-10-2016
Message 1 of 2 (39 Views)

Voicemail stopped working again!

Hello

I had problems with voicemail that ended up going to tech support.  All has been well since.  No changes have been made to anything but I noticed that a couple of calls that had come through to me didn't trip to voicemail  - and they did ring for a long time.

So I dial 222 and check, it says I have no messages. I record a personal greeting, and it's accepted it - I just used the default one before.  All seems fine.

Today again, I get a call, but it doesn't trip through to voicemail.

any ideas?

 

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Forum Team
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Registered: ‎07-04-2015
Message 2 of 2 (16 Views)

Re: Voicemail stopped working again!

Hi pendle666,

Thanks for your post on the Forum. I'm sorry to hear that you are having problems with your voicemail service. Is this happening on all incoming calls, or do some calls make it through to your voicemail inbox?

If you are still having an issue with this, please send a private message to me so that I can look into this further for you.

Please provide the above information along with following details:

  • Full name
  • Mobile number

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

 

Kind Regards,

Terri

Virgin Media Forum Team


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