The red dot sometimes stays 'on" for days on end , even if there are no messages. Refuses to clear itself. Have tried to switch off and have spoken to tech support. all useless.
Does anyone else have the same problem?
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your voicemail where the icon doesn't clear after listening to your messages.
@J0hn has provided great advice about this issue here: Voicemail icon always on screen
If this issue continues, please let me know and I can arrange to reset your voicemail.
Virgin Media Forum Team
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