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jurek
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Voicemail notifier stuck 'on'

The red dot sometimes stays 'on" for days on end , even if there are no messages.  Refuses to clear itself. Have tried to switch off and have spoken to tech support.  all useless.

Does anyone else have the same problem?

 

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Forum Team
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Re: Voicemail notifier stuck 'on'

Hi jurek,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your voicemail where the icon doesn't clear after listening to your messages.

@J0hn has provided great advice about this issue here: Voicemail icon always on screen

If this issue continues, please let me know and I can arrange to reset your voicemail.

 

Kind regards,

Terri

Virgin Media Forum Team


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