I've ported my existing number to Virgin, and I've got texts telling me that my voicemail is set up - when I dial '1' from my phone it takes me to voice mail - but when anyone calls me the phone just rings and never goes to voice mail.
Thanks for your post and welcome to the Forum. I'm sorry to hear that your voicemail isn't working. It's great to see that AlexKid has given you advice about this issue. Has this been sorted out for you now?
If you are still experiencing problems with your voicemail, please let me know so that I can check this out for you. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
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