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Evelina1
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Voicemail not working

I have called customer services three times with this issue and they can't help. I am trying to set up voicemail. When I dial 222 I get a dead tone. The same goes for holding down 1 or pressing the voicemail icon. Customer services said they'd send me a text TWICE with a number on but I have still received nothing. My handset is an iPhone 5 and I've recently transferred my old number across. Please help! 

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Forum Team (Retired) Mat_H
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Re: Voicemail not working

Hi Evelina1,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear you've had issues This is more than likely a voicemail porting issue.

 

If you're still having issues, call us on 789 or 0345 6000 789 and our technical team can raise this with EE.

 

Please let me know how you get on.


Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: Voicemail not working

How are you getting on with this Evelina1?

 

Let me know if you need anything at all Smiley Happy


Thanks,

Mat


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