I have just set up my new sim and although I have gone through all the voicemail settings and says its activated when someone rings it doesn't kick into voicemail. Just rings for ages then says number not available and cuts off!
Thanks for taking the time to join our Community and posting on the Forum. Apologies for the difficulties you're experiencing with your voicemail service.
Checking on this, I can see that you called in about this. Has this been sorted out for you now?
If you are still having a problem with this, I'll need to verify your details in order to investigate what's causing the problem. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help