Welcome to the Community Forum, I'm sorry to hear that you are having difficulties getting your voicemail working on your phone and that you were kept on hold for so long when trying to call in for assistance on this. Apologies as well for the delay in getting back to you.
Has the great advice that AlexKid gave on this helped resolve the voicemail problem for you?
If you are still having the same issue, please get in touch with us--understandably, you may not want to call in again (apologies that our lines were very busy when you called in last), but you can also contact us via WebChat on Contact Us.
Please let us know how you get on with this.
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