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adi123
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Voice Mail on Iphone with Virgin Network

Hi

Please can you help me with voice mails on iphone, no one can leave me a voice message , after a long ring,  it just finishes. when i try to listen to my voicemail , it says no new voicemail.

I had been calling to virgin mobile uk  for about a month now, no luck.

cheers

 

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Superuser
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Re: Voice Mail on Iphone with Virgin Network

Hi adi123,

 

if you log into your account > click on  the "Plan and device" tab.

Go to "Manage my services" > check that "Voicemail" is set to ON.

Have you set up voicemail

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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adi123
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Re: Voice Mail on Iphone with Virgin Network

please help me out with this
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adi123
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Re: Voice Mail on Iphone with Virgin Network

what a pathetic customer service of virgin, they just deliberately keep you on hold and make you listen to music.. i am on hold for last one hour, horrible.. no courtesy to respond
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Superuser
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Re: Voice Mail on Iphone with Virgin Network

Hi adi123,

 

if you log into your account > click on  the "Plan and device" tab.

Go to "Manage my services" > check that "Voicemail" is set to ON.

Have you set up voicemail

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
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Re: Voice Mail on Iphone with Virgin Network

Hi adi123,

 

Welcome to the Community Forum, I'm sorry to hear that you are having difficulties getting your voicemail working on your phone and that you were kept on hold for so long when trying to call in for assistance on this. Apologies as well for the delay in getting back to you.

 

Has the great advice that AlexKid gave on this helped resolve the voicemail problem for you?

 

If you are still having the same issue, please get in touch with us--understandably, you may not want to call in again (apologies that our lines were very busy when you called in last), but you can also contact us via WebChat on Contact Us.

 

Please let us know how you get on with this.

 

Kind regards,


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