Welcome to the community.
Sorry to hear about the issues you had with the WiFi app.
Are you still experiencing this issue at the moment?
Mark YForum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help
That's great to hear
Thank you for getting back in touch.
Do give us a shout if there's anything else we can help out with.