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533835
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Visual Voicemail

Does anybody know if Virgin Mobile are going to support Visual Voicemail for the IPhone and if not is there an App out there that works with Virgin Mobile, I'm having no luck so far !!

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Forum Team (Retired) Mat_H
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Message 2 of 12
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Re: Visual Voicemail

Hi CompmanWales,

 

Welcome to the forums Smiley Happy
 

At this moment in time, we don't support Visual Voicemail. Sorry if this wasn't the answer that you were looking for.


Let me know if you have any other questions.


Thanks,

Mat


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Re: Visual Voicemail

Thank you for the reply, there was a second part to my question, there are several apps available that can be used as an alternative but do not with with virgin, do you know of one that does please ?

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Forum Team (Retired) Mat_H
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Re: Visual Voicemail

Thanks for coming back to me CompmanWales Smiley Happy

 

I'm afraid I don't know of any alternatives. As we don't support 3rd party apps, I'd be unable to offer any different apps that would work.


Please let me know if you do find one.

 

Thanks,

Mat


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Re: Visual Voicemail

Thank you for the quick response Smiley Happy

I cant find an App at the moment but they do all seem to want the provider to give some sort of support.

If this is the only issue I have after being with Orange/EE for 16 years and not valued by a company about to be run by BT Smiley Surprised then I'm happy, everything else is working well and as expected with excellent support clear statements and a simple app that I love, I will just have to get used to using the old answer phone Smiley Sad and keep my fingers crossed that the powers that be @ Virgin HQ introduce Visual Voicemail soon.

I'm not sure if this helps to mention here but I would be prepared to pay a small premium for this service so it may be worth Virgin asking its customers if they would pay ?

Thanks for your reply once again Smiley Happy

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Forum Team (Retired) Mat_H
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Re: Visual Voicemail

Thanks for your feedback CompmanWales Smiley Happy

 

I will feed this back for you to see what can be done.Fingers crossed this feature comes to us in the near future!

 

Thanks,


Mat


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Re: Visual Voicemail

Got to say. I agree. I'd pay a small amount more for visual voicemail too. I like being able to keep messages for a while too.
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Steve-J-T
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Re: Visual Voicemail

I'd pay extra too for Visual voicemail
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Forum Team (Retired) BenD_H
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Re: Visual Voicemail

Hi Steve-J-T Smiley Happy

 

Welcome into the Community and thanks for posting.

 

Feedback is always great and with smart phones and video calling being a big part nowadays it's something I will feedback.

 

I hope you are enjoying your bank holiday Monday.

Ben


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Re: Visual Voicemail

Come on VM, it's 2017!!

Just moved to VM after being with O2 for 15 yrs, thinking it will be good to keep a single bill for BB + TV + Mobile. I have to say: One of the biggest mistakes I probably made in years. The sales persons shroud clearly mention about the lack of Visual Voicemail. The other third-party app doesn;t work b'cuz VM doesn't support call forwarding either. Very unhelpful customer service as well and probably the worst I've seen in my life. Canceling my contract today.

-San