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Jensmiley
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Virgin put free landline instead of Mobile on my tariff tried ringing but keep going off

Virgin put free minutes on landline instead of mobile as that's tarrif I normally get tried phoning but keep getting disturbance and then they cut me off
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Superuser
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Re: Virgin put free landline instead of Mobile on my tariff tried ringing but keep going off

Hi Jensmiley,

you don't say whether you are pay monthly or pay as you go and what tariff you are on.

I think to get your problem resolved as it relates to your account will require you to persevere with a call to Virgin customer services on 789.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Re: Virgin put free landline instead of Mobile on my tariff tried ringing but keep going off

Hi Jensmiley,

you don't say whether you are pay monthly or pay as you go and what tariff you are on.

I think to get your problem resolved as it relates to your account will require you to persevere with a call to Virgin customer services on 789.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.