Thanks for taking the time to get in touch about the MiFi internet connection, and a warm welcome to the community
I am sorry to hear your internet connection was timing out when you posted to us last week.
I hope that this issue has now resolved for you.
If not, if you could check your data package with your MiFi provider to make sure that this was not the cause of the connection issue. Some MiFi routers will show a connection to the internet but this is not available due to the allowance having been used up.
If this has been checked and you still have an issue with the connection, if you could get in touch with our technical teams in Virgin Mobile where they can take a look at supporting you further.
You can contact them via your mobile on 789 or via any other line on 0345 6000 789