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Registered: ‎11-03-2017
Message 1 of 2 (45 Views)

Virgin mobile drops connection with calls to landlines

Our Virgin mobile drops connection with calls to landlines after few minutes but does not happen with calls to other mobiles. This has been happening for a few months now. Post code HR7

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Registered: ‎07-04-2015
Message 2 of 2 (16 Views)

Re: Virgin mobile drops connection with calls to landlines

Hi gowenlewis,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your mobile connection dropping service when on calls to landlines. Has this issue been resolved for you since your post?

If you are still having problems with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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