Re: Virgin mobile app not compatible with Doogee 5x
Thank you for getting back to me. Sorry that this is still not working.
Please switch your WiFi off on your phone and try logging into the My Account app (you have to connect via your mobile data 3G first--once logged in then you will have an option to be able to connect via WiFi and you can choose that option then).
Please let me know how this goes for you.
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help