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Elf28
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Virgin Mobile: Sorry the system is busy

I was just on the phone on hold then suddenly it cut off. I tried to call out and it's saying the system is busy! I tried to text and I won't send. Please help I can't call virgin to sort it out. I need this phone for my kids if they need me at school. I've tried turning it on and off it hasn't helped

 

[Moderator note: Edited title]


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Message 215 of 291
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Re: Virgin Mobile: Sorry the system is busy

Apologies. While the problem was restored earlier, we are investigating this again as - as you've mentioned - there appears to be an issue with the service at the moment.

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Message 257 of 291
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Re: Virgin Mobile: Sorry the system is busy

We've posted an update here for all of you. 

Once again thanks for your patience during this time.

Kind regards

Community moderators

 

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Message 274 of 291
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Re: Virgin Mobile: Sorry the system is busy

Hi everyone,

This issue should now been resolved.

If your still experiencing issues though please don't hesitate to post back to us.

Apologies once more for any inconvenience caused during this time.

Kind regards

Community moderators

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Chels356
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Message 1 of 291
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No service on my phone need help asap!!!!

Please help I need the signal to come back on I've got an important over the phone interview it's urgent!!!
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Message 2 of 291
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Re: No service on my phone need help asap!!!!

Hi Chels356,

 

Welcome to the community and thanks for posting. Sorry to hear your phone lost its service at a vital time for you.

 

I appreciate the post was a few days ago, but if you enter your postcode into the EE Network Status Checker, does it show an area fault?

 

Please let me know if this issue is still ongoing.

 

Thanks


Rich
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DreamRJ
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Message 3 of 291
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Virgin Mobile Outage? Cant send texts. North West Area?!!!!!

Hi all,

Is there an outage at the moment?

Cant send or receive texts?

North West Area!

Thanks

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EmmaJordan
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Message 5 of 291
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'Sorry this systems busy please try again later' Error message phone not working

My phone suddenly cut off mid phone call and when I've tried calling back to any number including my voicemail and virgin 789 it just says 'Sorry this systems busy please try again later'?!!!!

I'm self employed so need my phone today for work. I don't have a landline so am stuck. 

Please advise how I can sort this ASAP

Thanks

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owenrhyswills
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Message 6 of 291
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System is Busy message

Hi everything was fine until last night, now I can't send texts or make calls - I get the message "system is busy please try again later" please help!!!!

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timsalmon
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Message 7 of 291
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mobile system is busy

I am unable to use my Virgin mobile, and am getting " sorry system is busy" error message.

Recently been not receiving calls and people saying number is unobtainable.

Have already replaced sim previously to resolve but to no effect.

I have been on virgin  mobile contract for years

 what is going on ?

I need to be able to use my phone to make and receive calls. 

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hmm1
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Message 8 of 291
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This system's busy, please try again later

For the last several phone calls, to different numbers, 'This system's busy, please try again later' automated voice message comes up each time.  Have rebooted the phone (its a Huawei P9) and still no difference.  Is this a network issue (Devon area) or just me?

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nickynoonoo
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Message 9 of 291
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Re: System is Busy message

I also have this problem, cannot make calls or texts, can't call Virgin to report it either
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Snita
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Message 10 of 291
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System is busy

System is busy when making calls and sending text
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