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Dal
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Virgin Mobile Account Homepage / Internet Speed

Is any body having problems with the new home page.  I've got a mobile number saying it it registered against my account but i cannot view it,  And the internet is generally very slow lately on both my mobile and laptop

 

Ive run a speed test on my mobile its showing

 

a ping of 14 upload of 3.51 and a download of 31.98.  Are these numbers good ??

 

and laptop

 

ping 7ms upload 2.98 and download 21.47

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David63
Superfast
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Re: Virgin Mobile Account Homepage / Internet Speed

We are all havibg the same problems my friend. Virgin haven't bothered to comment on the issue its shocking.
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Virgin Mobile Account Homepage / Internet Speed

Hi Dal,


Thanks for your post Smiley Happy

 

I'm really sorry that you're having some problems with viewing the accounts. Our team is hard at work to get this sorted for you. Are you able to PM me your mobile number and the full name on the account?

 

Thanks,


Mat


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solon41
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Re: Virgin Mobile Account Homepage / Internet Speed

I have the same problem+ lost internet
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Forum Team (Retired) Mat_H
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Re: Virgin Mobile Account Homepage / Internet Speed

Hi Solon41,

 

Welcome to the forums Smiley Happy

 

Are you having trouble with your mobile internet or your broadband?


Let mee know as soon as you can.


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