I have had my Virgin mobile for 12 days. It has had no network coverage for 12 days. I am having my number swapped from O2, a process I was told would take 24hrs, not 12+ days.
I am very annoyed as I am a new customer, I chose you because I have other Virgin services and I can not regret my decision more at this point. I have been on the phone to you 3 times and no one can tell me when this will fixed. Some of your representatives have been quite rude in fact.
Can someone please give me an eta. I am not willing to spend another 35mins on hold.