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HornetUK
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VM PAC

Hi

I'm on VM rolling contract, called and got PAC but text says you move to PAYG in 30 days,  I take it this doesn't happen after I give EE the PAC?  I don't want VM to keep charging me!  

Thanks

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Superuser
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Re: VM PAC

Hi HornetUK,

your PAC code remains valid for 30 days from issue.

If you use it within that time and move your number to another provider. You will no longer be a Virgin mobile customer.

If you don't use your PAC code, Virgin will provision you with a pay as you go service.

AlexKid :-)

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HornetUK
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Re: VM PAC

Thanks for that, how does the billing work?  My refresh date is 23/3, but I will have moved before that will I still owe £10 or am I paying in advance?  No idea how the cycle works!

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Superuser
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Re: VM PAC

Hi HornetUK,

you do pay in advance for your monthly allowance. But if when you phoned you gave 30 days notice that you wish to cancel (which I assume you did as you were given a PAC code) then on your refresh date there will be no money taken / allowance given & you will be moved to a pay as you go tariff.

However as by then you will no longer be a Virgin Mobile customer this is irrelevant and you will be under no obligation to VM.

AlexKid :-)

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