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jonrh
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VIRGIN MOBILE UK CONTACT CALL CENTRE

Does anyone have a number or an email address that will put me in touch with a UK call centre for Virgin Mobile ?  I have now also contacted BBC Watchdog too with regards to my complaint on 2 of my mobile phone accounts that I have had numerous issues with and each time I get put through to a manager in an offshore call centre who themselves cannot answer my issues and then they always tactfully either cut me off or promise me a call back which surprise surprise  I then never receive.  So if anyone has a number or an email address for the UK it would be greatly appreciated    

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Superuser
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Re: VIRGIN MOBILE UK CONTACT CALL CENTRE

Hi jonrh,

 

unfortunately there is no email address, nor a phone number that can guarantee you a UK based cs rep' for Virgin Mobile.

You could however write to them with your concerns and perhaps request a call back:

Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9ZJ

 

AlexKid :-)

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jonrh
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Re: VIRGIN MOBILE UK CONTACT CALL CENTRE

Thanks Alexkid very much appreciated, I will draft up a letter to them this evening and post back on here if I have any success, once again thanks for the address  

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J0hn
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Re: VIRGIN MOBILE UK CONTACT CALL CENTRE

It can take up to 28 days for a written reply
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