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Paynetw
On our wavelength
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Using phone abroad (Switzerland)

Phoned virgin before we left, was told our phones were ready to be used overseas. Tried to make a phone call, getting some auto play voice message saying can't make international calls from my number. Can't get through to virgin help. Any idea please. Thx
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Superuser
Superuser
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Re: Using phone abroad (Switzerland)

Hi Paynrtw,

 

log into your Virgin Mobile account then click on  the "Plan and device" tab.

Go to "Manage my services" and set "International call barring" to OFF. (Click the other side of the rectangle box).

 After changing the setting, allow time for your account to update then reboot your phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Paynetw
On our wavelength
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Re: Using phone abroad (Switzerland)

Thx, just trying to get data mobile working now.
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