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Annmcgivern
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Using my phone in turkey

Phoned virgin before flying out to turkey got phone bill caped,got to turkey no reception,can anyone help
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Superuser
Superuser
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Re: Using my phone in turkey

Hi Annmcgivern,

 

have you tried doing a manual network search in the phone's settings?

 

AlexKid :-)

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Annmcgivern
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Re: Using my phone in turkey

Not letting me do manual search not even getting reception
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Forum Team
Forum Team
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Re: Using my phone in turkey

Hi Annmcgivern

Welcome to the community Smiley Happy

Sorry to hear about the roaming issues you're experiencing at the moment.

Could you just double check that the roaming is fully activated on your account for me?

Just login to your online account here and click on 'Plan and device' and then 'Manage services'.

Check that the 'Going Abroad' option is set to 'On' and also that the 'International Call Baring' is set to 'off'.

Let us know how you get on.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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