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Sunlover
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Using mobile abroad

I recently went abroad and my mobile said NO network the whole time, does anyone know what i have to do to my i phone to set it up to pick up coverage in turkey? 

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Superuser
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Re: Using mobile abroad

Hi Sunlover,

 

check in your account that "Roaming" is active and "International call barring" is off.

To be on the safe side I would call customer services on 789 before leaving the UK and just have them check the settings on their side.

Here is a advise page from Virgin : Taking your mobile abroad

 

AlexKid :-)

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Forum Team
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Re: Using mobile abroad

Hi Sunlover,

 

Thanks for your post on the Forum. I'm sorry that your roaming services weren't working in Turkey.

Checking into this for you, I can see that your roaming services are switched off. Were you able to log into your account and switch these on, as AlexKid suggested?

If you need me to look into this further, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


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