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Stevemc1
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Using mobile abroad

Has anybody the method of enabling the ability to use their phone when abroad. Before I left for Australia I checked my account and it is set up to allow. I am now abroad and don't get a signal and I still have the sliders set correctly - I think. And I now don't know how I can contact Virginia to ask them what is wrong?

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Forum Team (Retired) Mat_H
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Re: Using mobile abroad

Hi Stevenmc1,


Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with roaming. I want to get this all sorted for you.

 

Are you able to give us a call on +447953967967 from any other phone so we can make sure this is sorted for you? Let me know as soon as you can.


Thanks,


Mat
 


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Forum Team (Retired) Mat_H
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Re: Using mobile abroad

Hi Stevenmc1,

 

How are you getting on with your roaming issues?

 

Please let me know if you need anything at all. I'm more than happy to help Smiley Happy

 

Thanks,

Mat


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Stevemc1
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Re: Using mobile abroad

I am unable to call the number you have provided as roaming is enabled. I've also been unable to use any wi-fi since before you replied  - which was partly the reason I was trying to ensure I had a phone signal.

Rather unhelpful really...

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