Menu
Reply
  • 6
  • 0
  • 0
margaret60
Joining in
161 Views
Message 1 of 10
Flag for a moderator

Upgraded my Mobile still no network for last 2 days

Hi

Upgraded my phone this week sim faulty no phone for the last 2 days I live alone and have tried in vain to contact Virgin no response as I have no phone I have tried to contact them by email. Can anyone help please.

 

Margaret

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
129 Views
Message 2 of 10
Flag for a moderator

Re: Mobile still no network

Hi Margaret,


Thanks for posting Smiley Happy


I posted on your other thread regarding this. How are you getting on with this currently?

 

Please let me know if you're still having this problem. I'll be more than happy with this.


Thanks,


Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 6
  • 0
  • 0
margaret60
Joining in
121 Views
Message 3 of 10
Flag for a moderator

Re: Mobile still no network

Hi Mat

 

Thank you for your reply Virgin delivered another sim today still no network it must be a fault with the phone.I am working tomorrow so I will go into Virgin store in Glasgow. I work in customer service this week has been a nightmare.

 

Thanks for your support.

Margaret

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
120 Views
Message 4 of 10
Flag for a moderator

Re: Mobile still no network

Sorry to hear you're still having issues Margaret.

 

Please keep me updated with your status. I'm here if you need anything.


Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 6
  • 0
  • 0
margaret60
Joining in
119 Views
Message 5 of 10
Flag for a moderator

Re: Mobile still no network

Thanks Mat surely the store will get me back on tomorrow this has been the longest week 4 days with no network.

 

Wish me luck

Margaret

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
114 Views
Message 6 of 10
Flag for a moderator

Re: Mobile still no network

The store should be able to pop your sim in another phone Margaret Smiley Happy


Looking forward to hearing from you.


Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 6
  • 0
  • 0
margaret60
Joining in
113 Views
Message 7 of 10
Flag for a moderator

Re: Mobile still no network

Thanks again Mat will keep you updated

 

Maragret

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
109 Views
Message 8 of 10
Flag for a moderator

Re: Mobile still no network

Thanks Margaret Smiley Happy

 

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 6
  • 0
  • 0
margaret60
Joining in
98 Views
Message 9 of 10
Flag for a moderator

Re: Mobile still no network

Hi Mat

Hey I am back in the land of the living thank you for your support.

 

Margaret

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
73 Views
Message 10 of 10
Flag for a moderator

Re: Mobile still no network

Glad to hear this is all sorted Margaret Smiley Happy

 

Let me know if you need anything at all.


Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


0 Kudos