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fairycake1
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Upgraded mobile - new sim?

Hello!

At the risk of sounding like an idiot, should I receive a new sim card after I upgrade?  I have received my new phone but no new sim and my old sim is too big!

Any ideas?

Thanks!

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Superuser
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Re: Upgraded mobile - new sim?

Hi fairycake1,

 

are you sure that your present SIM isn't one of the multi 3 in 1 "push out to size” type that you can reduce to Micro or Nano?

If not, you'll need to give the Virgin mobile team a call on 789 from your mobile or 0345 6000 789 from any other phone & request a replacement SIM.

Tell them about your upgrade and needing a new size.

 

AlexKid :-)

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Superuser
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Re: Upgraded mobile - new sim?

Hi fairycake1,

 

are you sure that your present SIM isn't one of the multi 3 in 1 "push out to size” type that you can reduce to Micro or Nano?

If not, you'll need to give the Virgin mobile team a call on 789 from your mobile or 0345 6000 789 from any other phone & request a replacement SIM.

Tell them about your upgrade and needing a new size.

 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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fairycake1
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Re: Upgraded mobile - new sim?

Brilliant - thank you for your help!

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