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bures
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Upgrade

I currently have a Moto E purchased outright direct from Virgin, together with an £8 monthly SIM package
I now want to upgrade to the Sony Xperia but this comes with the same £8 Sim Package at £16/month
Now I dont want two Sims so
(a) do I transfer my old SIm over
(b) How do I avoid buying the other SIM Xperia package
Although this is an upgrade I have "No" upgrade option on my account
Confused.com !

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Superuser
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Re: Upgrade

Hi bures,

 

if selecting online: http://store.virginmedia.com/virgin-media-mobile/upgrading.html it says:

"Add it to your basket and tell us you’re an existing Virgin Mobile customer.
Did you know you automatically get to keep your current number?
No tricky PAC codes here. Got multiple numbers?
Simply choose which one you want to upgrade."

 

Or call the Virgin Mobile sales team on 0800 052 0238 and speak to someone who will be able to run through all the details for you.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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bures
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Re: Upgrade

AlexKid

 

Thanks for that, very much appreciated

I will follow your link

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