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scouser30efc
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Upgrade

with 4 months remaining on my current deal can I upgrade, I did so with a previous contract with virgin
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Superuser
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Re: Upgrade

Hi scouser30efc,

officially you are able to apply for an upgrade 1 month before your contract end date.

Doing so beforehand will usually result in a "buyout fee" (Generally the number of months remaining on contract x monthly fee).

If you upgraded previously without financial penalty. Perhaps that time you were offered an early upgrade.
If you check your on line account and you are due an upgrade you will notice a green banner advising you.

AlexKid :-)

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Superuser
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Message 2 of 6
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Re: Upgrade

Hi scouser30efc,

officially you are able to apply for an upgrade 1 month before your contract end date.

Doing so beforehand will usually result in a "buyout fee" (Generally the number of months remaining on contract x monthly fee).

If you upgraded previously without financial penalty. Perhaps that time you were offered an early upgrade.
If you check your on line account and you are due an upgrade you will notice a green banner advising you.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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stoke155
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Message 3 of 6
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Re: Upgrade

hello i have just upgraded early will my new phone contract just carry on from when my old contract ends, thus my old phone will not be able to use?

philip

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Forum Team (Retired) Mat_H
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Re: Upgrade

HI Phillip,

 

Thanks for posting Smiley Happy Your contract may have a specific start date in our system. Give us a call on 789 or 0345 6000 789 and we can make sure that this is cleared up for you.

 

Let me know as soon as you can.
 

Thanks,


Mat


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scouser30efc
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Re: Upgrade

Any idea when more stock of iPhone SE 64gb will be in?
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Forum Team (Retired) Mat_H
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Re: Upgrade

Hi Scouser30efc,

 

I have no new on this currently I'm afraid. We regularly re-stock handsets when there is high demand. I'm sorry I don't have more concrete info on this.


Let me know if you have any more questions.


Thanks,

Mat


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