Tried to upgrade my phones and the operator said that they carry out external credit check and unfortunately mine isn't very good and they said I wasn't able to upgrade despite being with ntl/Virgin media for at least 18-19 years without missing a payment. Whilst I would like to stay with you I've contacted EE and they are willing to go back with them
To be honest no. And I've been actively looking to move the rest of my services with you as I have no contract with you and I can move at any time. And I'm waiting back on bt and sky to see which one suits me better.
Well to be honest there isn't. I have been a loyal customer to ntl/virgin and feel extremely let down and to be a part of a company that shows no customer loyalty is really distressing and I will be moving my services at my earliest convenience
I will be giving Virgin mobile a call on Sunday 6th December to give them the statutory 31days to cancel and of January 6th I will not be a Virgin mobile customer unless you can help as I have posted I do not want to leave but I will if I have to.