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whittlejanet
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Upgrade and tariff

Why can I not keep the tariff I already have, when I am upgrading my phone?  I have the VIP tariff, and would like to keep this.  But that isnt the option I am given while upgrading my mobile

 

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Superuser
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Re: Upgrade and tariff

Hi whittlejanet,

 

all new pay monthly phones from Virgin are sold on their "Freestyle" contracts.

In order to upgrade to one of these phones on a pay monthly basis it is also necessary to move to a Freestyle tariff Smiley Sad

I'm afraid that there is no way around this other than paying for a new handset outright either from Virgin or another retailer.

 

AlexKid :-)

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