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andimav
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Upgrade Offers Page WRONG?!

Hi all, 

   I have just upgraded via the online upgrades page/new deals.. it states the Samsung galaxy s6 comes with a tab A-7 as well... 

   When I clicked on the "view details" only the s6 details show howsoever it states on Front page the A7 is included so I continue and place the order.... Great!, but there was a problem with my E-Signing so rang virgin to sort it all out and asked about the tab A-7, only to be told I did not order the s6 with the tablet included.... (I DID THOUGH) 

   I'm thinking this could be a con or a website error Possibly?. Surely virgin will have to honour the order Though?. 

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J0hn
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Re: Upgrade Offers Page WRONG?!

They should do. You could refuse the delivery on the doorstep, a week or so later reorder and ensure the tab is included
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Forum Team
Forum Team
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Re: Upgrade Offers Page WRONG?!

Hi andimav

Sorry to hear there was some confusion with your order.

I'm not aware of a free tablet offer with the S6 handset - do you have a link or screenshot of the page you saw?

I just wanted to check if you managed to get this sorted out in the end?

Many thanks

Mark Y
Forum Team

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