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archiwab
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Unlocking

I've just dug out an old iphone 4s, and it's locked to virgin mobile network. how do i go about unlocking it? I cannot find any way of emailing virgin mobile to ask them to unlock it. It has been factory reset and just says connect to itunes when i try to set it up, and then on itunes it tells me that there's a network error. I have the IMEI number for the phone.

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Superuser
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Re: Unlocking

Hi archiweb,

 

if you purchased your phone from Virgin Mobile, they should be able to unlock it for you.

There is no email address. Contact customer services: Free on 150 from a Virgin Media landline / 789 from a Virgin mobile. 0345 6000 789 from any other phone (standard call rate).

 

AlexKid :-)

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