I was wondering if anyone else has ran into trouble with requesting an unlock for the samsung galaxy s6
I requested my code and was sent the unlocking code via email
Entered the code while having the other sim in (giffgaff) 1st attempt wasnt successful , 2nd attempt says unlocked
My phone says "02 network unavailable"
Tried a 3 sim with same message
What I have been told:
You shouldnt have been charged as the phone should come unlocked samsung are issuing software which unlocks all phones as the unlock codes virgin media have dont match or wont work
Updated to the last software marshmallow 6.0.1 still the same
Tried manually entering APN settings but says "this user isnt allowed to change apn settings"
Nobody seems to know why my handest bought from virgin media is network locked but I can only use a virgin sim so I am baffled.
Go to Answer
It has happened before. This thread may be of use http://community.virginmedia.com/t5/Virgin-Mobile/Galaxy-S6-locked/m-p/2888283#M45156
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