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Daviddixey
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Unlocking Virgin Galaxy s3

Hi

 

Simple question (for those who know): I am going to USA and would like to buy US sim for use there, but understand i may have to unlock phone. Is that right and if so how do i do it please?

 

thanks 

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Superuser
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Re: Unlocking Virgin Galaxy s3

Hi Daviddixey,

all new phones sold by Virgin Mobile on their "freestyle" contract are unlocked & open to all networks.

If you have an older or payg phone. It may or may not be.
The best idea would be to borrow another network SIM, put it in your phone and see if it works.

 

A quick search on the web & I found this:

Samsung Android - If you dial the code *#7465625# into your dialler a screen will display, telling you whether Network Lock is ON or OFF.

(You could try that, let us know if it works)

 

If your phone is locked you'll need to call the Virgin mobile team on 789 from your Virgin mobile or 0345 6000 789 from any other phone. Give them the phone details and your account information, they should be able to supply an unlock code (I think the charge is £15.32).

Alternatively, look on Google or eBay or pop it into your local independent phone shop. You may get it unlocked cheaper.

 

AlexKid :-)

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Daviddixey
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Re: Unlocking Virgin Galaxy s3

Thanks for quick reply.

 

Galaxy s3 is only about year old and contract. Do you think chances are this will be unlocked?

 

D

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Superuser
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Re: Unlocking Virgin Galaxy s3

Hi Daviddixey,

I don't know:

Have you tried the code I found? > Did it display network lock status (ON or OFF).

Have you tried another network SIM? > Does your phone work?

Try these simple actions to answer your question.

AlexKid :-)

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Daviddixey
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Re: Unlocking Virgin Galaxy s3

Code didn't work. I will call Virgin.

 

cheers

 

D

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Forum Team (Retired) Mat_H
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Re: Unlocking Virgin Galaxy s3

How did you get on with this DavidDixey?

 

Let me know if you need anything at all.


Thanks,

Mat
 


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Daviddixey
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Re: Unlocking Virgin Galaxy s3

Hi Mat

 

Thank you for your interest in my various queries.

I have a couple of issues relating to my USA holiday later this year:

1. Unlocking the Galaxy s3 so i can use an American sim in the States;

2. Arranging Virgin SmartCall (i have Virgin landline anytime calls package at home). I understand (but can you confirm) that SmartCall must have a wifi connection and utilises your landline package, not your Virgin Mobile calls package. Whilst SmartCall is active does this mean the landline at home cannot be used?

I will call Virgin Mobile unless the above issues can be resolved online. 

I'd appreciate your comments.

Thanks

Dave Dixey

 

 

 

 

 

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Forum Team (Retired) Mat_H
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Re: Unlocking Virgin Galaxy s3

Hi Dave,

 

Thanks for coming back to me Smiley Happy

 

I'll be more than happy to answer!

 

We can unlock your phone for you but this will be at a cost of £17.32 to you. I'm afraid this fee can't be waived.

 

Smartcall does indeed use your landline package. The landline can indeed be used whilst you're using Smartcall.

 

Hope that helps! Let me know if you have any other questions.


Thanks,


Mat

 


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