Unlimited texts are subject to a fair use allowance of 3000 texts per month. If your usage exceeds this amount then we reserve the right to charge you for the excessive element of your usage at the text rate for other mobile networks for your tariff outlined in our Tariff Table. Use is within the UK and is for your personal, non-commercial use only. It doesn't include texts to shortcode services, group text, or picture messages and any of these uses will be charged at the text rate for other mobile networks for your tariff outlined in our Tariff Table.
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Virgin Mobile Staff , However, All opinions are my own
SMS is... "SMS as used on modern handsets originated from radio telegraphy in radio memo pagers using standardized phone protocols. These were defined in 1985 as part of the Global System for Mobile Communications (GSM) series of standards as a means of sending messages of up to 160 characters"
As soon as you go over 160 letters its no longer a SMS by its defintion and phones treat them in different ways.
If you are sending more then 160 letters your no longer sending a SMS.
Thanks. But I feel Virgin should look at their advertising Unlimited text should mean just that And if it is converted to a picture message because a particular phone then Virgin should not charge you. Unlimited text should mean just that.?
Hi I sent a text not a picture message? It was converted because I exceeded 160 words VIRGINS rules . I would not expect to send a video call with unlimited minutes but thanks for your reply. Virgin have taken up my complaint,so suspect im not the only one who has complained. thanks Jim.
Ok thanks so if my phone sent an MMS message to the network. Surely Virgin should be making it more clear that you can only post 160 words per text or the conversion will be made from sms to mms And you will charged 40p each time.?